Frequently Asked Questions

Welcome to our FAQ Page

Pricing

We accept payments from the following:

Amex, Apple Pay, Google Pay, Maestro, Mastercard, Shop Pay, Visa

We regret we can not accept payments made by cash or cheque.

No, all payments must be made via the website when the order is placed. No cash or cheque payments will be accepted.

Products

We regularly check for stock updates from our suppliers. However, you can always email us at thecountrycanineco@homtail.com with your request and we will do our best to help you.

Returns

Please see our Refund Policy for all details relating to the return and refund or exchange of an order. Click here

Shipping

Please see our Shipping Policy for details relating to order delivery. Click here .

Please see our Shipping Policy for details relating to postage costs. Click here .